Shipping policy
Shipping method
The products from our range are sent via DHL or UPS.
Shipping costs
Shipping costs are always displayed in the ordering process and are calculated as follows:
22309 Hamburg
Germany
Thank you for your understanding and cooperation.Germany
From a gross goods value of € 50.00 you will receive your delivery free of charge (1 delivery address in Germany). Below this the shipping costs are €5.95 (incl. VAT).
Europe - Zone 1: Belgium, Denmark, France, Luxembourg, Monacco, Netherlands, Austria, Poland, Czech Republic
From a gross goods value of € 90.00 you will receive your delivery free of charge (1 delivery address). Below this the shipping costs are €15.90 (incl. VAT).
Europe - Zone 2: Andorra, Bulgaria, Estonia, Finland, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Malta, Romania, San Marino, Sweden, Slovakia Republic, Slovenia, Spain, Hungary, United Kingdom, Cyprus
From a gross goods value of € 90.00 you will receive your delivery free of charge (1 delivery address). Below this the shipping costs are €17.90 (incl. VAT).
Europe - Zone 3: Albania, Bosnia-Herzegovina, Iceland, Liechtenstein, Montenegro, North Macedonia, Norway, Republic of Moldova, Switzerland, Serbia
From a gross goods value of € 150.00 you will receive your delivery free of charge (1 delivery address). Below this the shipping costs are €26.90 (incl. VAT).
Delivery time
Your order will be processed immediately upon receipt. Shipping usually takes place within 1 to 2 working days if the goods are available. The typical transit times for deliveries can be found in the following table:
|
Country |
Runtime |
|
Country |
Runtime |
|
Andorra |
5 days |
|
Luxembourg |
2 – 3 days |
|
Belgium |
2 days |
|
Monaco |
3 – 4 days |
|
Bulgaria |
5 – 8 days |
|
Netherlands |
2 – 3 days |
|
Denmark |
2 days |
|
Norway |
3 – 4 days |
|
Germany |
1 day |
|
Austria |
2 – 3 days |
|
Estonia |
3 – 4 days |
|
Poland |
2 – 3 days |
|
Finland |
3 – 4 days |
|
Portugal |
3 – 4 days |
|
France |
2 – 3 days |
|
Romania |
3 – 4 days |
|
Greece |
3 – 4 days |
|
Sweden |
2 – 3 days |
|
Great Britain |
2 – 3 days |
|
Switzerland |
2 – 3 days |
|
Ireland |
2 – 3 days |
|
Slovak Republic |
3 – 4 days |
|
Italy |
2 – 3 days |
|
Slovenia |
2 – 3 days |
|
Latvia |
3 – 4 days |
|
Spain |
3 – 4 days |
|
Liechtenstein |
3 – 4 days |
|
Czech Republic |
2 – 3 days |
|
Lithuania |
3 – 4 days |
|
Hungary |
3 – 4 days |
Customs duties
Any import duties must be paid by the recipient. These will be invoiced separately by the respective shipping service provider.
Payment methods
We accept payments via Apple Pay, Klarna, credit card, Paypal, instant transfer and prepayment.
Returns
Despite all care, damage may occur during transport. In this case, we will of course refund you the damaged items free of charge. Transport damage must be reported immediately upon receipt of the goods.
Please note the following procedure for all returns: Please inform us about the return by email: meori@hermey.de - we will then immediately coordinate the next steps with you.
We would be happy to provide reasons for the return so that we can further improve our offer. For returns with a value of less than 40 euros, please send the goods to be returned with sufficient postage to the following address:
hermey GmbH & Co. KG
meori web shop
e.g.Hd. Jacqueline Dinkel
Fuhlsbüttler Str. 405